We understand that privacy is important to you, and we promise to look after your personal information. Any personal information you provide to us will only be used and recorded in accordance with the Data Protection Act 1998. We will not sell any information about you to any other party.

What information do we collect from you?

Customer and recipient details are collected for the sole purpose of the order and delivery processes involved in our giftcard service. All information collected is for our sole use and will under no circumstances be sold, given or otherwise disseminated to any third party.

Is my information secure?

All sensitive information is sent from your computer to our secure servers using Secure Sockets Layer (SSL) encryption to prevent data being intercepted during transmission. All collected information is stored on our secure systems on encrypted databases, and credit card numbers are wiped from our computer database following payment and despatch of cards.

In addition to our own verification procedures Debenhams' distributor Voucher Express employs Verified by Visa / MasterCard Securecode which allows customers to protect their credit cards used online by assigning a secret password. If you have joined the scheme you will be required to provide your password during completion of your order. Voucher Express has no knowledge of, or access to, your password. To maintain secrecy your password is submitted directly to your card issuer, over a secure link, and does not get seen or stored by our system.